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Help when you need it - F A S T !
Murphy's 3rd Law - "Anything that can go wrong
will go wrong." This is especially true with computers. And when something does
go wrong it seems it happens at the worst possible time.
Your computer won't start or freezes, you
can't print, you're seeing error messages on your screen, you can't install
software or connect to the Internet. Have any of these things ever happen to
you? You need someone you can call and get immediate help. This fast response is
what 5 Star Personal Computer Services prides itself on. Many problems can be
resolved over the telephone and even email but if not I will go to your home or office to
resolve whatever problems you may be experiencing. You can call me anytime,
day or night. No problem. I'm here to help.
| After sending Linda instructions on
how to defrag her hard drive properly...
Just want to (finally) thank
you for your help. I was able to do the defrag in the safe mode, it did
restart a couple times- but it did get it done! My computer is
not XP, but 98SE. Thanks for the other advice, and of course your
column--
A happy reader,
Linda |
|
After restoring Elliot's hard
drive... Absolutely
amazing...it's like an entirely different and new experience. The response
time has improved by a quantum amount. It's fun all over again.
I want to thank you again for a
first class job....professional, responsive competent and effective; all the
qualities that seem to be missing in today's service oriented industry.
You've restored my faith in the
service business.
Thanks again.
Elliot |
| After emailing Marianne in sunny
Florida a newspaper
article I had written months ago that she requested...
And thank you so much for
sending the info! I'm down south now for the winter and getting your tips by
email is a real godsend. You are a Rhody treasure!. Marianne |
| After setting up Rachel's new computer for
her...
Dear Bart,
Thanks to you, I have spent the day enjoying my
beautiful new computer - boy is it fast! I am happy to report that everything
seems to be working perfectly, including that troublesome printer!
We encountered quite a few obstacles in getting
everything installed and you stuck with it until everything was resolved. There
is no way I could have done even a fraction of what you did. I cannot thank you
enough for your perseverance.
Best,
Rachel
|
| In response to an email query by Paul
Fineberg... it's hard to find people
now-a-days that respond to mail/questions, etc., without trying to always
get something out of it. Your good service will certainly lead to me
requiring your services... r,
Paul Fineberg
|
| A wonderful letter sent by Hope of Pawcatuck,
Ct... Dear Bart,
There aren't the right words to say to thank you
for what you have done for me. I have not known what to do until I saw your
newspaper article in the paper. I called your number right away and how glad I
am because you were right there to help me. I can't say enough good about you to
equal what you have done for me. I especially appreciate the patience you
exhibited to let me write down what you were telling me. That takes more time
and patience than most other people would do. Thank you so very, very much. I
really pray that God will make your new year prosperous and bright because you
deserve it. I know I will call on you if I need to ever again.
Sincerely,
Mrs. Hope M.
|
| After helping Ralph, from sunny Ft. Meyers,
Florida, with an Excel problem via email...
That worked. Thank you so much. Bet that was the
farthest away that someone asked for your help from the newspaper article you
publish. I am in Ft Myers Florida and read your article while in Westerly this
past Summer. Recorded your address in case I ever got stuck and BOOM there you
were when needed. Thanks again. |
|
Kathy P. from South
Kingstown, RI was having a problem with a error messages that all of a sudden
started popping up on her screen...
Dear Bart,
Thank you so much! I followed all
your steps and when I restarted the computer (step 8), and the computer came
back on, all those nasty messages that I had been getting everyday disappeared!
I have chosen a time for the automatic updates so I think all is well.
You are a tremendous help. Even
knowing that you are there to solve a problem is reassuring.
My very best to you, Kathy
|
| From Marilyn Koferl...
Dear Bart,
Just a note of thanks for coming to my
rescue with my new computer. All is working well and I am enjoying my new
toy. I also am printing items so my printer has a long life.
Again thank you, and your card is in full
view in case of trouble.
Sincerely,
Marilyn Koferl |
5 Star Personal Computer
Services, LLC
